Corrections Policy
We publish figures that companies change without notice, in a subject where being wrong can cost a reader money. Corrections are not an embarrassment to be minimised — they are part of the method.
What We Correct
Anything that is wrong. In practice that falls into four kinds:
- Factual errors — a wrong figure, date, name or specification.
- Misattribution — a claim credited to a source that did not actually make it.
- Superseded facts — something true when published that a company has since changed.
- Missing context — technically accurate wording that leaves a materially misleading impression.
Correction Versus Update
These are different and we treat them differently.
A correction means we published something wrong. The page is fixed and marked to say what was wrong and when it changed.
An update means the world changed. A price moved, a company rewrote its terms, a product launched. The page is revised and its "last verified" date changes.
We do not disguise the first as the second. If we got it wrong, the page says we got it wrong.
How Corrections Appear
- The error is fixed in place, so nobody keeps reading the wrong version.
- Where the error was material, a dated note explains what changed.
- Where a superseded fact still has value — a lease rate that has since been rewritten, an availability state that has since changed — we keep the old figure visible with its date rather than deleting it, because knowing a company changed its terms is itself useful.
- The "last verified" date at the top of the article is updated.
Corrections Travel Across the Site
This is the part most publishers skip. When a claim turns out to be wrong, we check every page that repeats it, not just the one where it was noticed.
That rule came from experience. A single inference made early in this site's life propagated into five separate articles as an attributed fact before anyone read the original source closely. Fixing one page would have left four wrong.
What We Will Not Do
- Delete silently. If something was wrong, removing the evidence is not a correction.
- Correct on request without cause. A company disliking accurate coverage is not an error. We will always look, and we will publish the change if the evidence supports it.
- Leave a known error standing because fixing it is inconvenient.
Reporting an Error
Please tell us. Useful reports include the page, the specific claim, and — if you have one — a source. We would far rather hear it from you than leave it up.
We aim to acknowledge reports within a few days, and to fix clear factual errors as soon as we have verified them. Where a claim needs checking against a company's live pages, that verification comes first: we will not swap one unverified figure for another.